Portal Ordering Tips

Stay organised and save time with the handy “Favourites” feature. Look for the heart icon (❤️) within the ordering portal. Here’s how to use it:

• How to Access your Favorites: navigate to the heart at the top of the website in the B2B portal – click here to go to portal login
• Add to Favourites: Simply click the heart icon next to any product on the left side of the page. This adds it to your personalised “Favourites” list, making reordering your essentials a breeze.
• Manage Your Favourites: Need to remove an item? Just click the heart icon again to remove it from your list.

Streamline your ordering process with the TOP TOOLBAR menu select the “PRODUCTS” tab. This menu allows you to find exactly what you need and quickly filter through our extensive product range based on:

• Menu Zones: Find product lines specifically tailored to your industry needs.
• New Products, Monthly Specials, & Super Savers: Discover the latest additions to our inventory and unbeatable deals.
• Product Group: Search by category, like dairy or raw meats.
• Brands: Easily locate products from your preferred suppliers using the “Brands” tab.
• Dietary Specific Items: We’ve categorized products based on dietary restrictions like Gluten-Free, Vegan, and Halal, saving you time searching.

Master the Art of Saving

Unlock hidden value across our portal with three simple ways to save:

• Quantity & Easy Discounts: Hover over the "QTY DISCOUNT" tab to reveal monthly specials and bulk-buy savings.
• Clearance: Check our "Clearance" section for high-quality products at budget-friendly prices.
• Lock in Your Price: Love the price you see? Call us at 5549 5900 and we can "lock and load" that rate directly to your profile.

Stop guessing and start saving. 

Browse with Confidence Our team works directly with manufacturers to verify every item. When you search our dietary sections, you can trust that every product claim is 100% confirmed.

We’ve done the hard work so you can focus on the food.

Request your login today by emailing our team and unlock the countless benefits of online ordering at Fresh n Frozen!

If you have any questions or require assistance navigating the online portal, don't hesitate to reach out to our friendly team. We're always happy to help! Give us a call on (07) 55 495 900 or reply directly to this email. We're always happy to help!